Privacy Policy knows that the privacy and security of your information is important to you. We appreciate that you trust us, and we want you to know how well we guard your privacy. By visiting our site, you accept the practices described in this notice.

The information we collect

We lawfully collect personal information that is necessary for our website to function. The information we collect and hold will depend upon the products and services you request from us and may include:

  • Information you provide us when you purchase goods or services. This information may include your name, email, country, phone, and other contact details.
  • Information derived from communications between us and you.

The use of the facilities and services available through our website will determine the amount and type of information we collect. Only the personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request information, or when you send us an email we will record your email address.


We store a digital cookie on your computer so we can keep track of your shopping cart order when your are shopping with us. However, to protect your privacy, we don't show any of your account information until you have entered the password you selected when you set up your account. If you, as a user of the site choose to not accept cookies, then this will prevent you from using our shopping cart on our site. However, you will still be able to use our affiliated links to purchase on other websites.

Information on current and past orders

We store the contents of present and past orders on this website for your personal information. These are not accessible without entering the password you selected when you set up your account.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

  • To establish and maintain your relationship as a customer of
  • To provide the products and services you have requested from
  • To administer and manage those products and services.
  • To answer your inquiries.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further customer service communications.

Access to your personal information

Only you or people you give your password to can access your information on our site. Our employees have access only to information needed to actually process an order for you, and they go through a rigorous screening process before becoming employed by our company. We do not sell your information to any other business. In most cases, you can gain access to the personal information that holds about you, subject to some exceptions allowed by law. If you would like to check or amend some of your contact details, please use our User Administration. We will deal with all requests for access to personal information as quickly as possible.

Links to other sites

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.


PCI compliant will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. All steps in the purchase checkout process use Secure Socket Layer (SSL) with at least 156bit encryption, therefore it cannot be read as it travels over the Internet. No credit card information is stored. All our credit card processing is handled in real-time by Elavon, an international company with PCI DSS compliance and authorized by all the major credit card companies to handle confirmation and charging of credit card numbers. All credit card transactions will enforce 3D-Secure (Verified by Visa, SecureCode) to ensure authorized card holder is present.

Changes to this privacy policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at our Privacy page. We suggest that you visit our website regularly to keep up to date with any changes.

Contact us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us via our Contact form.

Refunds and Returns Policy

At, we strive to make our service to you the top priority. Due to the nature of digital items however, we can only refund on successful payments through our shopping cart if:

  • The full code has not (or possibly not) been revealed.
  • The Blizzard Promotion webpage is functioning normally and TCG code does not exist.
  • The Promotion redemption section of BattleNet is functioning normally and code does not exist for appropriate item.
  • All other scenarios will be at our sole discretion.

Due to the once off use of WoW loot items, returns are not applicable or available.