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Daldain

#55371 // 10:28am
@Delrith: Please check our help page for more info - if you continue to have difficulty let us know via "contact" link below.
   

Delrith

#55370 // 3:57pm
i bought a redeem code but i cant redeem it in game the code either doesnt work or its too long
   

deyyus

#55369 // 7:30pm
@Schmoo Thank you for clarifying.
   

Schmoo

#55368 // 4:27pm
@deyyus: They do not get the voucher. I'm under the assumption that's saved for the codes from the original collector's edition box. The codes here are not from the original box unfortunately. I still get mixed up answers from support tbh. I don't think they know if new characters should be getting them or not.
   

deyyus

#55367 // 1:56am
@Schmoo @Unwise After Blizzard support manually added vouchers to your selected characters, have you tested creating new characters to see if they start out with the voucher?
   

piotreqzemanek

#55366 // 9:20pm
Can i sell
   

WARDLEIGHT

#55365 // 4:32pm
Hello, when I attempt to make a payment I get an Unexpected Error has occured any idea why this is?
   

Schmoo

#55364 // 3:56pm
@Unwise, Hmm, I didn't think to put it under billing. I put it under "TCG" problem since it seemed the closest to what it fit under. Will give Billing- not listed here a try! Thanks for the info!

Most of the responses acknowledged it being an unexpected issue. However; none said that it was being worked on. So, fingers crossed it's fixed very shortly.
   

Unwise

#55363 // 3:09pm
I think it's worth doing for any alts you care about! I submitted my tickets under Billing - Not Listed Here. I would reference your previous ticket number if you do submit another. Since they've already done it for two of your characters, I imagine they'd be willing to do it for more.

Like you said, they confirmed that this problem is an unintended error, which was good to hear. Interestingly, they said they're working on a resolution, so maybe there will be a fix soon? Fingers crossed ?
   

Schmoo

#55362 // 9:33pm
@Unwise, hey I'm glad I could help! I was only able to get them to do 2 of my "mains" in WoW Classic. But I'm happy with that for now and I bothered them for 3 days straight! I may bother them in the future again. What category did you file yours under out of curiosity for the ticket?

I really do think it's just an unexpected issue as a couple of my tickets said and it's probably just overlooked really. I'm sure it will take a long time of people reporting it as a bug as well too. Which I also did.
   

Unwise

#55361 // 4:01pm
Schmoo, you are a hero, legend, and champion. I can't thank you enough. Blizzard support just added the vouchers manually to my mains as well.

For anyone reading this in the future, just be polite and persistent with Blizzard support, and they will likely grant you the pets in WoW Classic. You will need to specify which characters you want them added to, but it will work. And Schmoo, thank you again, I'd given up hope on this until seeing your post, and you've made my day. <3
   

Schmoo

#55360 // 12:14am
@Unwise, It took me like 2 or 3 days to really get someone to understand the issue. I'm pretty sure the rest of the responses were automated as they had lots of grammatical and spelling errors.
   

Unwise

#55359 // 10:56pm
That's really, really good to hear. Do you have any advice about what to say to Blizzard support to help resolve this? I've been going back with them all day now and they aren't helping.
   

Schmoo

#55358 // 3:28pm
@Unwise, Yes the GMs after opening many, many tickets did give me access to two characters that I got to pick to put them on (old current characters.) Since the issue was new characters being created weren't getting the vouchers. I was also assured this was a "in-game unexpected issue." In short, it's worth putting in a ticket and just being patient.

@Kaynxc, see above for most of it, I was able to get the voucher on 2 existing characters by just opening tickets and being patient.

This is US servers btw
   

Unwise

#55357 // 5:43am
Schmoo, could you let us know if the GMs do ultimately grant you access to the pets on classic? I bought a code from here and ran into the same issue, it's working on retail but not classic. A bit disappointing, but still grateful to have them on retail now
   

Kaynxc

#55356 // 5:46am
@Schmoo Unfortunately, the way the system is set up, the "Shadowglen Gift Voucher" is only available to characters created after the Collector's Edition has been claimed. This means that existing characters, will not receive the voucher, and there is no current method to obtain it for characters created prior to the claim.
   

Schmoo

#55355 // 1:38pm
Hi Daldain, thanks for the reply! I've actually been in a back and forth for two days with Blizzard through tickets since it seems I can't even contact through a phone number anymore. I seem to get automated responses about the intention of the code for Classic variants. Hopefully soon a human will actually reply.
   

Daldain

#55354 // 9:15am
@Schmoo: According to the facts we write:

Only region locked CE codes will have pets available in Classic or similar variants. Region locked codes will be shown as such during checkout.

For Classic, a true Vanilla CE code from a box that applies the CE to your account is required. These Blizzard employee anniversary gift codes will currently only supply the pets and achievements for Retail.

This is not to say that Blizzard have overlooked this, but you would have to reach to them for their intentions.
   

Schmoo

#55353 // 12:40pm
Yes, I've checked Yori Crackhelm, Merissa Stillwell, and Orenthil Whisperwind in the starting areas for alliance who have the "Welcome!" quest to pick one of the three but nothing. I've not tried horde yet but it would be weird if horde had the quests and alliance did not, especially since I main alliance.
   

vighter

#55352 // 12:33pm
Did you search for a quest in the starting area of your faction?
   

Schmoo

#55351 // 11:54am
@vighter, I've tried a lot at this point including creating a new character, deleting them multiple times, checking the innkeepers, checking my old characters, none of them have the voucher. My retail account has the pets, but it's as if my classic account doesn't recognize it and they're the same account. Thanks for all the help so far! I didn't think anyone really checked here.
   

vighter

#55350 // 8:16am
@Schmoo, regarding Vanilla CE, maybe you need to create a new character on classic and check the mailbox. Or maybe theres a quest in the starting area
   

Schmoo

#55349 // 9:51pm
Anyone here have any clue if the the vanilla wow CE also includes the pets for the classic versions as well? It seems to have unlocked for my retail account but not my classic account and I'm confused.
   

vighter

#55348 // 4:42am
@talagabb, we have an unused tbc ce key for EU which will still work
   

talagabb

#55347 // 2:09am
Wow…didn’t notice some keys are not working…was way back in the past
   

talagabb

#55346 // 2:08am
Item as described which means new, sealed and unopened with fast delivery. Now i have all physcial CE boxes of every single WoW expansion. A pity that key is not working even after talking to support. But it's not due to key and expansion being old as WOTLK key worked(launched in 2008). When TBC launched in EU blizzard messed up and packed normal keys to CE instead of CE ones. Well, at least i have a physical TBC CE box in my collection.
   

themetamart

#55345 // 10:40pm
@jonas123 The Feb 28th date was for the [Gummi] promotion itself, that date was not for the wow codes themselves.

We are currently waiting to see timezones change over to 4/1 and see once and for all if [Gummi] codes expire.
   

hydross

#55344 // 1:04pm
hii i have 14 code for [Hateforged Blazecycle] Can I sell them to you or not?
   

Exsoul

#55343 // 12:14pm
I have a [Grinning Reaver] Code, can I sell it here?
   

jonas123

#55342 // 3:08am
Is the [gummi] promotion still valid cause on other sources says [void] 28 february

Loot News

28th February 2024

A fresh example of another unclaimed blurry code. If you manage to get this Epic Purple Shirt code correct, let us know in chat here. Good luck!