@Edzea: Yep, refunds on cards usually take 3 - 5 bank days to return to card statement.
nvm checked my email and get a refund, but still on process i think
my account has been charged 3x, first i paid cimb, got rejected, then paypal, rejected again, then my bca creditcard, finally a success, but 2 of them who got rejected earlier get charged too, can you do something about the paypal and the cimb cc? i bought [tabard of flame] , and only 1 [tabard of flame]
Just wanna take a minute to thank the amazing staff team on here!. Had some problems with one of my codes and they sorted it out in less than 5 minutes, keep up the great work!
@Altatari: Please use our contact system.
Hi, Just bought 2x [Nightsaber cub]s and 1x of the codes when given to Landro isn't working.
Update, relogg fixed it
Hello, i haven't had any problems with codes that i bought before, but the last two i cannot redeem for some reason. Please help
Hey, I’m trying to purchase a code but it keeps asking me to authorise my account and every time I do it asks me to do it again..
@ammy91: Thanks, we have removed that listing - some people sell the strangest stuff.
@Altheric: Looks like you found our email and finally replied - you have two accounts with us - going to merge them now - you will receive an email back shortly.
Yeah mate, I have
@Altheric have you used the contact/help link? Chat isn't monitored as much as customer support email.
I have purchased a [Party Grenade] to test out if that would work, which it did. It's in my purchase history. I have full proof of purchase of the [Tabard of Flame] . All the invoice details and what not. So why is my Tabard not there?!
@Daldain: I have replied to the emails and have received the invoice, But I still have the same issue. I do not have a 25 digit loot code in my purchase history. In my latest email I have replied with a screenshot of my purchase history, with there being no code, nor any information about my purchase. My invoice number is 154,858. Please help sort this out.
the [sand scarab] link you have for ebay is for a used card with a non working code btw
@ba7riq8: Click your username on top right of website - go to Purchase History - or click on empty cart to see link to Purchase History.
hello @daldain , i just bought the a tcg tabard and i accepted the email for confirmation but still i didn't receive the code for the tabard
@kate: Please let us know via our "contact" system, supply your region + server you wish to redeem to.
ça me dit que le code est invalide
@Altheric: We emailed you soon after receiving your contact - please check the email address supplied to make the contact.
@ba7riq8: You will have the full code waiting for you in your Purchase History with us immediately after successful payment.
hi , when can i have the item if i buy it ? whill someone whisper me the code or u guys email it to me ?
@Daldain: Please help me resolve my issue, I can show statements regarding my purchase. It's been 10ish hours since my purchase, I have yet to receive the code. Support would be very helpful. I have also emailed the contact with no reply from them either. Can someone please just help me out, it's getting really annoying..
Still have not received my code, please help..
I have statements from my bank to show that I've bought the item. I just have no code.. Anything would be appreciated..
Somebody, please help!
@Daldain you seem to be higher up. Can you please help me? Regarding to my last post?
I just bought my [Tabard of Flame] , but I haven't gotten my code, even in my Purchase history there's nothing there. Please help, thank you!